Our guarantee
The Nu Home Promise.
Every project we design carries the same guarantee: honest numbers, engineered systems, licensed craftsmanship, and a company that answers the phone for years after the crew leaves. It's the standard behind everything we install.
The Nu Home
Promise
On every project
Five commitments
The standard, guaranteed.
Transparent pricing
One complete written price — permits handled, incentives applied, no surprise add-ons. The price you approve is the price you pay.
Every dollar captured
We verify every incentive your address qualifies for — and in our rebate-filing markets, we handle the paperwork ourselves before installation.
Licensed pros, spotless jobsites
Installation by licensed, insured local partners held to Nu Home standards: permitted, commissioned, tested — and your home left clean.
Backed for years
Manufacturer warranties registered in your name, for you. On the Nu Comfort Plan, service and maintenance are included for 12 years.
Zero pressure
A plan, real numbers, and room to think. No same-day-only discounts, no manufactured urgency, no door-knockers. Ever.
More than a badge
Built into every project.
In your paperwork
These commitments accompany your written proposal.
Binding on partners
Local installers meet our standards to stay in the network.
One number to call
Something needs attention? You call us, not the manufacturer.
The Nu Home Promise applies to projects contracted directly with Nu Home and is honored as described in your signed proposal, which governs in the event of any conflict. It covers work within our scope and does not extend to pre-existing conditions, third-party program decisions, or work performed outside your agreement.
Guaranteed, on your project.
Start with the free efficiency plan — real numbers, engineered design, and this promise attached.
Talk to a real efficiency advisor — no pressure, no door-knockers.